Aim To investigate older people’s perceptions of a planned relocation from one long-term care facility in an older building to another modern setting almost 10km away.

Method A qualitative descriptive design was used. Semi-structured interviews were conducted with eight residents. Manifest content analysis was used to analyse the data.

Findings Three major themes were identified: information required, desirability and continuity. Emerging subthemes were also described and these included aspects of knowing and relationship issues.

Conclusion By understanding residents’ perspectives a more person-centred approach can be taken to reduce the negative impact of the transition from one care setting to another.